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  • 48 hours delivery, if you order before 5:00 pm
  • Package collection at one of our 2,500 pickup points
  • Customer satisfaction rate 4.6/5
  • Over 85,000 customers ordered before you
  • 48 hours delivery, if you order before 5:00 pm
  • Package collection at one of our 2,500 pickup points
  • Customer satisfaction rate 4.6/5
  • Over 85,000 customers ordered before you

Complaints procedure

Why us?
  • Trusted Shops certification
  • Free shipping for orders over £40
  • 48 hours delivery, if you order before 5:00 pm
  • 30-day reflection period
  • Package collection at one of our 2,500 pickup points
Helpcenter

Complaints procedure

If a product, delivery or our level of service does not meet the desired quality, please contact Waterpump.co.uk. You can contact us via mail and telephone. We will assess your complaint within 7 days and send you a reply.

Email: customercare@waterpump.co.uk