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  • 48 hours delivery, if you order before 5:00 pm
  • Package collection at one of our 2,500 pickup points
  • Customer satisfaction rate 4.6/5
  • Over 85,000 customers ordered before you
  • 48 hours delivery, if you order before 5:00 pm
  • Package collection at one of our 2,500 pickup points
  • Customer satisfaction rate 4.6/5
  • Over 85,000 customers ordered before you

Placing an order

Why us?
  • Trusted Shops certification
  • Free shipping for orders over £40
  • 48 hours delivery, if you order before 5:00 pm
  • 30-day reflection period
  • Package collection at one of our 2,500 pickup points
Helpcenter

Placing an order

Support in placing an order

Our ordering process is a simple three-step procedure, allowing you to decide how you want things done. Your order will not be final until it has been confirmed by your bank. Prior to this, you can change things to match your preferences.

Select your products

  • Products are added using the button in the Shopping Cart. Quantities in your Shopping Cart can be changed if you wish to order more of the same item. Use the ‘Update Shopping Cart’ button for this.
  • The ‘Go To Checkout’ button takes you to the page where you can enter your details.
  • Have you changed your mind? Set the quantity to zero, click on ‘Update Shopping Cart’, and go to the page you wish to proceed with.
  • When you have finished shopping, click on ‘Go To Checkout’.

Enter your details

  • Complete your address details on the screen. This information will be used for shipping your orders. All fields with a star (*) must be completed.
  • When you have finished entering your details, click on ‘Checkout’.

Choose a shipping method.

Select your preferred shipping method from one of the following options.

Select a payment method

You have the following payment options, some of which are not free of charge. The service fees to be paid are specified in parentheses behind the options.

  • VISA, Mastercard, or American Express through a secure connection
  • PayPal
  • Prepay by bank/giro

Check and confirm your order

This step in the process gives you an overview of your order details.

  • When you are certain everything is correct, complete your order using the ‘CHECKOUT’ button.
  • Next you can complete your payment via your own bank’s secure site.
  • 48 hours delivery, if you order before 5:00 pm
  • Package collection at one of our 2,500 pickup points
  • Customer satisfaction rate 4.6/5
  • Over 85,000 customers ordered before you
  • 48 hours delivery, if you order before 5:00 pm
  • Package collection at one of our 2,500 pickup points
  • Customer satisfaction rate 4.6/5
  • Over 85,000 customers ordered before you