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What to do if a puddle pump is running but not pumping?

If the pump is running but not pumping any water, there may be air trapped in the pump body. This can be dealt with easily by placing the pump at an angle in a container of water so that the pump body can fill with water and any air can escape. The following video demonstrates how this is done. Make sure as well that there are no kinks in the hoses or pipes so that the water can move through freely.