Contact Us

Frequently asked questions

Please check the following frequently asked questions before contacting us. You may find an immediate answer to your question and be able to solve the problem. If this is not the case, for any other questions, please contact us by email or by telephone.

Garden pumps / booster pumps / spraying your garden

• My garden pump or booster pump does not draw in water
• My booster pump constantly switches on and off
• How do I connect the power cable to my DAB garden pump?
• What connecting pieces do I need for my garden pump?

Submersible pumps / flooding

• What pump do I need for a flooded cellar / basement / crawl space / roof?
• My submersible pump is switched on but does not pump water

Other questions

• What circulation pump / central heating pump do I need?

Contact information

Solver Media BV

Finsgate, 5-7 Cranwood Street
EC1V 9EE London
COC: 58458549
VAT-ID: 355 2982 73
Intra-Community VAT-ID: NL853048423B01

You can reach us from Monday to Friday from 8 a.m. to 11.30 a.m. and from 12 p.m. to 4 p.m.
Telephone number: 033 0808 0159
Email: customercare@waterpump.co.uk