Contact us

Contact us from Monday to Friday from 8AM-11.30AM - 12PM-4PM

Frequently asked questions

Please check the following frequently asked questions before contacting us. You may find an immediate answer to your question and be able to solve the problem. If this is not the case, for any other questions, please contact us by email or by telephone.

Garden pumps / booster pumps / spraying your garden

Submersible pumps / flooding

Other questions

Company information

Solver Media BV

Finsgate, 5-7 Cranwood Street
EC1V 9EE London
COC: 58458549
VAT-ID: 355 2982 73
Intra-Community VAT-ID: NL853048423B01


For more information, please select one of the following topics.

Placing an order »

General information about placing an order, entering your details, and selecting a shipping method in this webshop.

Payment »

Everything you need to know about our payment options and security.

Return / Warranty »

Is your product faulty, or are you not completely satisfied with it? Please refer to our return and warranty policy.

Right of withdrawal »

Information about your right of withdrawal as a consumer and our corresponding policy.


Delivery »

Any information relating to our delivery costs.

Privacy policy »

Your personal data will be safe with us; read more below.

Complaints procedure »

We strive to help customers. In the event of complaints, please read more about the procedure below.

General terms and conditions »

The proverbial small print.

About is part of Solver Media, and has been providing advice and selling water pumps since 2011. Over time, we have become a major supplier of water pumps and accessories for both the consumer and the professional market.
Read more about us »