Customer service

Contact us

You can contact us by telephone and email during office hours. Please check the details below.
All contact information »

About Solver Media

Waterpump.co.uk is part of Solver Media, and has been providing advice and selling water pumps since 2010. Over time, we have become a major supplier of water pumps and accessories for both the consumer and the professional market.
Read more about us »

Customer service

For more information, please select one of the following topics.

Placing an order »

General information about placing an order, entering your details, and selecting a shipping method in this webshop.

Payment »

Everything you need to know about our payment options and security.

Right of withdrawal »

Information about your right of withdrawal as a consumer and our corresponding policy.

About us »

History and background information about Solver Media and Waterpump.co.uk.

Policy

Delivery »

Any information relating to our delivery costs.

Privacy policy »

Your personal data will be safe with us; read more below.

Return / Warranty »

Is your product faulty, or are you not completely satisfied with it? Please refer to our return and warranty policy.

Complaints procedure »

We strive to help customers. In the event of complaints, please read more about the procedure below.

General terms and conditions »

The proverbial small print.